How CBM improved program management efficiency, collaboration, and compliance

CBM faced significant challenges due to an outdated and overly customised program and project management system, resulting in inefficient processes and a lack of standardisation and collaboration across global teams.

By implementing NGO Online, a centralised platform tailored through a participatory design process, CBM streamlined workflows, standardised procedures, and enhanced collaboration.

This transformation led to improved efficiency, stronger compliance, and better cooperation within the organisation and with external partners, significantly boosting CBM’s operational effectiveness.