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Road to success
About Omnia

Services

Omnia is the ideal partner for your journey to intranet success. Discover how our services maximize the value of your solution.

Success Factors

Our focus is on the key factors driving tangible results. Explore the essential steps to intranet success.

Global Reach, Local Expertise

With over 150 professionals across Europe, North America and Asia-Pacific, we have a grea setup for delivering intranet success worldwide.

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Customizable Analytics Dashboards

Understanding how your intranet is used is the key to making it better. Omnia’s built-in analytics framework gives you the insights you need to measure impact, improve performance, and drive informed decisions—across content, collaboration, and user behavior.
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With fully customizable dashboards and template-based analytics hubs, Omnia empowers communication teams, IT, and intranet owners to take a data-driven approach to engagement and governance. 

Learn about Omnia features below - and check screenshots in the image gallery above.

Insights Built for Every Role

Tailor dashboards to each stakeholder’s needs: Omnia makes it easy to track what matters, whether you're focused on content reach, usage patterns, search behaviour, or platform performance. Dashboards can be tailored to fit the need of admins, content creators, team leaders, and more.

Track Usage and Adoption Trends

See how your intranet is used over time: From real-time activity to historical trends, Omnia reveals how employees engage with your solution across locations, roles, user types, and devices. Now you can learn who uses the solution, when, where, and how.

Know What Content Performs Best

Identify high-value content—and where to improve: With content heatmaps, page metrics, and user interaction data, you can identify what resources end-users keep returning to and attend to outdated or underused content. . 

Monitor Collaboration Across Workspaces

Measure how teams are using publishing tools, apps, and communities: Omnia tracks activity across collaboration spaces and knowledge sharing communities so you can understand participation levels and encourage engagement where needed.

Stay Ahead of Technical Issues

Spot performance gaps before they affect users: Use diagnostics to assess page load speeds, broken links, and access issues. You can also review browser, device, and OS usage to support platform optimization.

Drive Governance with Data

Use analytics to inform long-term intranet strategy and improvement: Whether you’re cleaning up underused content or planning the next phase of your intranet, Omnia’s analytics help you make smart, data-driven decisions.

Learn more

Want to dive deeper into how analytics can support your intranet success? Explore these resources for practical strategies and inspiration:

8 Effective Ways to Measure Intranet Impact and Drive Results: A practical guide to understanding what matters—and how to track it.

Using Analytics to Improve Your Intranet: Tips and examples to help you turn data into meaningful action.

Frequently Asked Questions about Customizable Analytics in Omnia

How is the analytics setup structured in Omnia?

Each Omnia customer has a dedicated instance of Matomo Core hosted in their Omnia Cloud environment. This setup ensures full control over analytics data, with no external tracking or third-party access. Omnia then builds on this foundation by providing a powerful, user-friendly interface—offering up to 100 customizable widgets and reports that can be configured into role-based dashboards across governance, content, collaboration, and usage insights.

Is Omnia's analytics framework compatible with other analytics tools?

Yes. While Omnia provides a robust built-in analytics framework powered by a dedicated Matomo instance, it also supports integration with other platforms such as Google Analytics, Microsoft Clarity, and other third-party tools. This allows organizations to combine intranet metrics with broader digital workplace or web analytics—offering a more comprehensive view of user behavior, performance trends, and business impact across systems.

What kind of reports and dashboards can I create in Omnia?

Omnia’s analytics framework includes template-based dashboards with flexible widgets for tracking adoption, content engagement, collaboration activity, system health, and more. Reports can be customized by role, department, or site section—so every stakeholder sees the metrics that matter most.

How do I set up dashboards, reports, and filters in Omnia?

Omnia makes it easy to build and share targeted insights through template-based analytics hubs. You can configure dashboards using customizable widgets and filters—tracking everything from adoption to content performance. Reports can be tailored for specific audiences such as communications teams, site owners, or executive stakeholders. Once created, dashboards can be made available across the intranet or embedded directly into Microsoft Teams, ensuring the right data reaches the right people—where they work most.

Seeing is believing! Omnia turns enterprise-grade requirements into engaging experiences. Want to see how?

Let's discuss the challenges! Having a personal guide is valuable on any journey - and especially the intranet one. Book a free consultacy today!