6 Signs Your Intranet Is Outdated—and What to Do About It

Intranets are essential for connecting people and information, but when they’re no longer doing that effectively, productivity and communication suffer. Here are six signs your intranet is outdated—and how to decide when to replace your intranet with a solution that truly supports your organization.

If only a few teams use the intranet—or most employees avoid it altogether—it’s a clear warning sign. Low adoption typically points to deeper issues: poor usability, lack of relevant content, or unclear value in daily work. An up-to-date intranet should be a go-to destination for all employees. If usage is limited or inconsistent, it’s time to investigate why and consider a redesign to re-engage your workforce.

Explore practical ways to boost intranet adoption in this blog post.

Slow loading times, clunky navigation, or outdated design can severely limit intranet performance. If employees have to dig for information or avoid the platform due to poor usability, the intranet is working against productivity—not for it. Modern intranets should offer intuitive interfaces, smart search, and fast access to tools and content.

Get tips on improving intranet usability on this success factor page.

If the intranet is full of outdated pages, broken links, or redundant documents, employees will quickly stop trusting it as a source of truth. This not only reduces engagement but also creates inefficiencies across the business. A regular content audit and governance plan are essential to keep your intranet current and valuable.

Disconnected systems create friction. If your intranet doesn’t integrate with tools like Microsoft 365, CRM, HR platforms, or project management systems, employees are forced to switch between platforms—slowing them down and breaking focus. Modern intranets must serve as a central digital workspace, unifying tools and data in one place.

Today’s workforce is hybrid, mobile, and distributed. If your intranet isn’t optimized for mobile use, frontline workers, remote employees, and traveling staff are left out of the loop. A responsive, mobile-first design ensures that everyone can access essential content, tasks, and collaboration tools—anytime, anywhere.

See how to support mobile and frontline users in this short video. 

Without a clear owner or intranet team, content grows stale, usage drops, and the platform loses strategic value. Ownership ensures consistent updates, quality control, and alignment with business goals. If no one is actively managing the intranet, it’s another signal that you may need to rethink or replace the solution.

If you recognize any of these signs your intranet is outdated, it may be time to take action. Whether through a focused intranet redesign or a full platform upgrade, refreshing your solution can re-engage users, improve productivity, and bring your digital workplace back in line with modern needs.

Download our Step-by-Step Guide to Intranet Success to help plan your next move.

Explore the top-10 features of a modern intranet to see what’s possible today.