Webinar: Ensure operational excellence with a quality management system in Microsoft 365

A well-implemented QMS will help an organization to standardize processes, drive continuous improvement, ensure compliance, and focus on customer needs – all of which are essential elements of achieving operational excellence.

In this webinar, we will showcase how to visualize processes, manage controlled documents, implement project models, engage end-users, and more to ensure that your customers get consistent, good-quality products and services. We will provide hands-on examples and present how you can design and establish a QMS based on Microsoft 365 and Omnia.

What You Will Learn

In this session, you will learn more about:

  • Defining and visualizing business processes.

  • Planning for effective document management.

  • Tools for project and portfolio management.

  • Working with continuous improvements.

  • How to design a great user experience.


There will also be a short Q&A session at the end of the webinar.

Our presenter

The presenter at this webinar is Anders Fagerlund, Intranet and Employee Experience Expert, with +20 years of experience in digital workplaces based on Microsoft technology. Anders is an Omnia Evangelist supporting organizations across Europe in improving their digital workplace. 

Target audience 

This event is primarily aimed at roles within quality management, operations, IT, Intranet Managers, or similar roles within organizations planning to improve their business with a quality management system based on Microsoft technology.

General information 

If the date and time do not suit you, sign up anyway and we will share the presentation and a recording of the webinar.

This webinar is free of charge, and you can participate using a web browser or a mobile app. Unfortunately, we cannot accept registrations from personal e-mail addresses (Gmail, Live, Yahoo, etc.)