Intranet for Frontline Workers: Designing Solutions that Engage Frontline Teams

Many organizations launch intranets to improve communication, collaboration, and productivity — but too often, the needs of frontline and deskless workers are overlooked. Without the right tools, these employees can feel disconnected, missing out on vital updates, knowledge, and engagement opportunities.

In this 45-minute webinar, you’ll learn how to design frontline worker solutions that truly delivers value — from boosting engagement to simplifying daily tasks. We’ll share proven strategies, real-world challenges, and mobile intranet design examples that show what works in practice. 

Identify common obstacles faced by frontline and deskless workers — such as limited device access, fragmented communication, and time constraints — and explore practical strategies when designing frontline worker solutions to boost engagement and productivity.

Discover how to design an inclusive, user-centric intranet for frontline workers by involving cross-functional teams, conducting targeted research, and engaging frontline employees in the design process to ensure every feature meets real needs.

See mobile intranet design examples and successful frontline worker solutions that have improved collaboration, streamlined workflows, and empowered deskless workers — from employee apps to mobile-first intranet platforms.

Learn how to create a scalable intranet for frontline workers roadmap, starting with quick wins to drive adoption and evolving over time to sustain engagement and deliver ongoing value. Summay of take-aways when designing frontline worker solutions.

A brief Q&A session will follow the presentation.

Whether you’re launching a new intranet for frontline workers or improving your existing solution in Microsoft 365, this webinar provides actionable guidance for building an intranet strategy that scales across teams, regions, and evolving business needs. 

This webinar is designed for intranet stakeholders within Communications, HR, and IT— especially for teams working in Microsoft 365, who are planning for a new intranet for frontline workers or interested in designing frontline worker solutions from an overall perspective.

The webinar is free and conducted in English. You can join via web browser or mobile app. Please note that registrations from private email addresses (such as Gmail, Outlook, Yahoo, etc.) are not accepted.

Can't make it on the scheduled date? Sign up anyway, and we'll send you the presentation and a recording.

Omnia is the top-rated intranet for Microsoft 365—purpose-built to help organizations implement intranet experiences that drive adoption, improve communication, and deliver real business outcomes. This webinar will showcase how Omnia supports communication, collaboration, and knowledge sharing among a deskless workforce—from planning and launch to long-term success. 

An intranet for frontline workers is a digital workplace platform designed specifically for deskless and mobile employees. It gives them easy access to communication, documents, and daily tools through mobile devices, employee apps, or digital signage. The best frontline worker solutions ensure that every employee, regardless of location, can stay informed, engaged, and productive.

Frontline employees typically use smartphones or tablets rather than desktops. A mobile-first intranet for frontline workers ensures quick access to updates, forms, and workflows on any device. By prioritizing mobile usability, organizations can deliver frontline worker solutions that improve engagement, simplify daily tasks, and boost productivity across dispersed teams.

Strong examples of mobile intranet design include personalized news feeds, push notifications for urgent updates, quick links to shift schedules, HR services, and frequently used forms. These frontline worker solutions help employees save time, stay connected, and access essential tools without friction—making the intranet for frontline workers a daily companion rather than an extra system.

An intranet for frontline workers centralizes communication and ensures timely, consistent updates for deskless teams. Features like targeted announcements, interactive feedback tools, and employee apps allow organizations to reach specific groups or locations directly. These frontline worker solutions replace outdated methods like bulletin boards or paper notices, keeping communication clear and accessible.

Measuring success involves tracking adoption and engagement with frontline worker solutions. Key metrics include mobile app usage, intranet logins, completion rates for digital forms, participation in surveys, and employee feedback scores. These insights show how well the intranet for frontline workers supports engagement, simplifies workflows, and delivers real business value.